top of page


Customer Care

We value you as our customer.  We want to ensure integrity and quality customer care. 

Should you have an issue with your order or products received, please submit information via our contact form.

We will work to resolve issues, and, where authorized, issue a refund associated with your purchase. 

Thank you!

Refund Policy

Sales of our products are generally final sale. As such, we do not offer refunds.  However, our relationship with customers is very important to us.  Please submit a request via our contact form. We will evaluate refund requests on a case by case basis.  Thank you for your patience.

Privacy & Safety

We recognize the importance of privacy and how crucial it is to protect the privacy of all who use our services. Probity, LLC d/b/a Nashville Connected (the "Company") operates the websites, and (the “Service" and/or "Sites"). This policy informs "you" (and "your") of Company policies regarding information and/or data (the "Data") that we collect, how we use it, any disclosures, and choices you have about how that Data is used. The Company collects, stores, uses and transmits your Data to provide and improve the Service. By using the Service, you agree to the collection, storage, use and transmission of your Data and other personal information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use, accessible here.

Terms of Use



Probity, LLC d/b/a Nashville Connected (the "Company") operates the websites, and (the “Service" and/or "Sites"). The Company reserves the right, in its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. The content contained on the Site may be owned, controlled or licensed by or to the Company, and may be protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. You may not copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit or distribute in any way (including "mirroring") to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without the express prior written consent of the Company. You may not attempt to gain unauthorized access to or interfere with the operation of any portion or feature of the Site, or any other systems or networks connected to the Site or to any of our servers or applications, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate or unauthorized means for any purpose. You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal, unauthorized or other activity which infringes the rights of the Company or other users.

Unless otherwise defined, terms used in our full Terms of Use are the same as the Privacy Policy

Payment Methods


Offline Payments - Venmo, Cash

bottom of page